The Haven Review
Privacy Policy
Last updated: 25 July 2026
This Privacy Policy explains how The Haven Review Ltd ("we", "us", "our") collects, uses, stores, and protects your personal data when you visit https://elegantfaunaclea.world/ (the "Website") or place an order for Slim Coffee Booster. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are (Data Controller)
The data controller responsible for your personal data is:
- Company name: The Haven Review Ltd
- Company No. / VAT: 14882291 / GB388104752
- Registered address: 14 Clerkenwell Road, London, EC1M 5PA, United Kingdom
- Telephone: +44 20 3322 7491
- Email: privacy@elegantfaunaclea.world
2. What Personal Data We Collect
We collect personal data in the following circumstances:
2.1 Order Form
- Full name
- Telephone number
- UTM parameters and Google Click ID (gclid) where present - for advertising attribution
- Product SKU and price selected
2.2 Contact Form
- Full name
- Email address
- Message content and subject
2.3 Automatically Collected Data
- IP address and approximate geolocation
- Browser type and version, operating system
- Pages visited, time on page, referral source
- Cookie identifiers (see our Cookie Policy)
3. Legal Basis for Processing
| Purpose | Data Used | Legal Basis (UK GDPR) |
|---|---|---|
| Processing and fulfilling your order | Name, phone, order details | Article 6(1)(b) - performance of a contract |
| Responding to customer enquiries | Name, email, message | Article 6(1)(b) - pre-contractual steps / contract |
| Analytics and website improvement | Usage data, cookies | Article 6(1)(a) - consent (via cookie banner) |
| Marketing (if opted in) | Email, name | Article 6(1)(a) - consent |
| Legal and compliance obligations | Order records | Article 6(1)(c) - legal obligation |
| Fraud prevention and security | IP, device data | Article 6(1)(f) - legitimate interests |
4. How We Use Your Personal Data
- To process and fulfil your Slim Coffee Booster order and contact you regarding delivery
- To respond to enquiries submitted via the contact form
- To operate, analyse, and improve the Website using aggregated analytics data
- To comply with our legal obligations under UK law, including VAT and consumer protection regulations
- To prevent fraudulent activity and maintain Website security
We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies on this Website. For full details of the cookies we use, their purpose, and how to manage your preferences, please see our Cookie Policy.
We operate Google Consent Mode v2. By default, all non-essential cookies are denied. Analytics and advertising cookies are only activated if you click "Accept All" on the cookie banner. You may withdraw consent at any time by clearing your browser cookies or adjusting your preference via the cookie settings link in the footer.
6. Sharing Your Personal Data
We do not sell your personal data. We may share your data with the following categories of trusted third parties where necessary:
- Order fulfilment and logistics partners - to dispatch your order
- Payment processors - for secure transaction handling (data processed subject to their own privacy policies)
- Analytics providers (e.g. Google Analytics) - for aggregated website usage data, subject to your consent
- Email and CRM service providers - for order confirmation and customer communication
- Legal and regulatory authorities - where required by law
All third-party processors are contractually bound to process your data only on our instructions and to maintain appropriate security measures.
7. International Transfers
Where we transfer personal data outside the United Kingdom (for example, to analytics or CRM providers with servers in the EEA or USA), we ensure appropriate safeguards are in place, including the use of the UK International Data Transfer Agreement (IDTA) or equivalent adequacy protections recognised by the ICO.
8. Data Retention
- Order data: retained for 7 years to meet HMRC accounting obligations
- Contact form enquiries: retained for 2 years from the date of last correspondence
- Analytics data: retained in aggregated form per the analytics provider's standard retention settings (typically 14 months for Google Analytics)
- Cookie consent records: retained for 12 months
9. Your Rights Under UK GDPR
You have the following rights in relation to your personal data:
- Right of access - to obtain a copy of the personal data we hold about you
- Right to rectification - to have inaccurate data corrected
- Right to erasure - to request deletion of your data where there is no overriding legal basis for retention
- Right to restriction of processing - to limit how we use your data in certain circumstances
- Right to data portability - to receive your data in a structured, machine-readable format
- Right to object - to processing based on legitimate interests
- Right to withdraw consent - at any time, without affecting the lawfulness of processing prior to withdrawal
To exercise any of these rights, please contact us at privacy@elegantfaunaclea.world or in writing to our registered address above. We will respond within one calendar month.
10. Right to Lodge a Complaint
If you believe we have not handled your personal data in accordance with UK GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
- Website: ico.org.uk
- Helpline: 0303 123 1113
- Address: ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
We would appreciate the opportunity to address your concern directly before you contact the ICO - please reach out to us first.
11. Security
We implement appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. These measures include HTTPS encryption, access controls, and regular security reviews. However, no transmission of data over the internet can be guaranteed to be completely secure.
12. Children's Privacy
This Website is not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal data to us, please contact us immediately and we will delete it.
13. Links to Third-Party Websites
This Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal data.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will be revised accordingly. We recommend checking this page periodically.
15. Contact
For any privacy-related questions, please contact our data protection point of contact:
- Email: privacy@elegantfaunaclea.world
- Post: The Haven Review Ltd, 14 Clerkenwell Road, London, EC1M 5PA
- Telephone: +44 20 3322 7491